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Employees First, Customers Second: Turning Conventional Management Upside Down
Vineet Nayar
Employees First, Customers Second: Turning Conventional Management Upside Down
Vineet Nayar
One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.
208 pages
Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
Publicado | 8 de junio de 2010 |
ISBN13 | 9781422139066 |
Editores | Harvard Business Review Press |
Páginas | 208 |
Dimensiones | 146 × 218 × 15 mm · 328 g |
Lengua | English |
Ver todo de Vineet Nayar ( Ej. Hardcover Book )