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Upgrade: the Seven Premium Principles of Customer Service
Michael Wright
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| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 21 de octubre de 2008 |
| ISBN13 | 9781434396143 |
| Editores | AuthorHouse |
| Páginas | 112 |
| Dimensiones | 11 × 152 × 229 mm · 322 g |
| Lengua | English |
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