Recomienda este artículo a tus amigos:
Service Management Principles for Hospitality and Tourism Second edition
Jay Kandampully
Service Management Principles for Hospitality and Tourism Second edition
Jay Kandampully
Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.
327 pages
Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
Publicado | 20 de mayo de 2015 |
ISBN13 | 9781465269607 |
Editores | Kendall/Hunt Publishing Co ,U.S. |
Páginas | 277 |
Dimensiones | 234 × 192 × 23 mm · 612 g |
Mostrar todo
Mas por Jay Kandampully
Ver todo de Jay Kandampully ( Ej. Paperback Book y Hardcover Book )