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Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals 2 Rev edition
Catherine Sheldrick Ross
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Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals 2 Rev edition
Catherine Sheldrick Ross
Teaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional and face-to-face models of communication. This book includes exercises and examples to help you practice effective reference transactions.
225 pages, illustrations
| Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
| Publicado | 2009 |
| ISBN13 | 9781555706555 |
| Editores | Neal-Schuman Publishers Inc |
| Páginas | 225 |
| Dimensiones | 213 × 275 × 20 mm · 839 g |
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