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Operations and Quality Management New edition
Ho, Sam (Hong Kong Baptist University)
Operations and Quality Management New edition
Ho, Sam (Hong Kong Baptist University)
Provides a proven way of acquiring business excellence through sound and practical operations and total quality management implementation. Based on TQM models, this book covers important contemporary topics including Japanese 5-S and business process engineering. It is illustrated with diagrams, practical examples, and over 40 cases.
256 pages, diagrams
Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
Publicado | 1 de abril de 1999 |
ISBN13 | 9781861523983 |
Editores | Cengage Learning EMEA |
Páginas | 256 |
Dimensiones | 154 × 228 × 22 mm · 540 g |