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Fourth Generation Management: the New Business Consciousness 1.º edición
Brian Joiner
Fourth Generation Management: the New Business Consciousness 1.º edición
Brian Joiner
Written by the first of a new breed of "quality gurus", "Fourth Generation Management" is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the "Joiner Triangle", which provides readers with a conceptual framework upon which to build a new corporate culture - one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer...a scientific, databased approach to management...and the creation of long-term, team-spirited relationships both internally and externally - the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. And that's only the beginning. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more. In short, this major release by a widely respected quality improvement leader is the business person's blueprint for the next phase of the "Quality Revolution".
Medios de comunicación | Libros Hardcover Book (Libro con lomo y cubierta duros) |
Publicado | 22 de febrero de 1994 |
ISBN13 | 9780070327153 |
Editores | McGraw-Hill |
Páginas | 289 |
Dimensiones | 625 g |
Lengua | English |
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