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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns Ben Benjamin Ed edition
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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Ben Benjamin
Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
256 pages, Illustrations
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 16 de abril de 2012 |
| ISBN13 | 9780071769969 |
| Editores | McGraw-Hill Education - Europe |
| Páginas | 256 |
| Dimensiones | 228 × 151 × 16 mm · 376 g |
| Lengua | Inglés |
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