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Breaking Through Bureaucracy: A New Vision for Managing in Government
Michael Barzelay
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Breaking Through Bureaucracy: A New Vision for Managing in Government
Michael Barzelay
Attacking a fundamental weakness of bureaucracy - misplaced or misdirected accountability - this treatise describes how public officials in Minnesota experimented with such ideas as customer service, empowering employees to resolve problems and selectively introducing market forces into government.
237 pages, 3 tables
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 9 de octubre de 1992 |
| ISBN13 | 9780520078017 |
| Editores | University of California Press |
| Páginas | 237 |
| Dimensiones | 152 × 229 × 18 mm · 408 g |
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