Service Orientation: Winning Strategies and Best Practices - Paul Allen - Libros - Cambridge University Press - 9780521843362 - 13 de abril de 2006
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Service Orientation: Winning Strategies and Best Practices

Paul Allen

Service Orientation: Winning Strategies and Best Practices

Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers.


360 pages, 102 b/w illus. 53 tables

Medios de comunicación Libros     Hardcover Book   (Libro con lomo y cubierta duros)
Publicado 13 de abril de 2006
ISBN13 9780521843362
Editores Cambridge University Press
Páginas 360
Dimensiones 184 × 257 × 22 mm   ·   869 g

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