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Operations and Quality Management New edition
Ho, Sam (Hong Kong Baptist University)
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Operations and Quality Management New edition
Ho, Sam (Hong Kong Baptist University)
Provides a proven way of acquiring business excellence through sound and practical operations and total quality management implementation. Based on TQM models, this book covers important contemporary topics including Japanese 5-S and business process engineering. It is illustrated with diagrams, practical examples, and over 40 cases.
256 pages, diagrams
| Medios de comunicación | Libros Paperback Book (Libro con tapa blanda y lomo encolado) |
| Publicado | 1 de abril de 1999 |
| ISBN13 | 9781861523983 |
| Editores | Cengage Learning EMEA |
| Páginas | 256 |
| Dimensiones | 154 × 228 × 22 mm · 540 g |